GIS International ‘s Genoma master Services platform does all this without any changes to the existing organizational structure . In fact, G-MS does not act on Procedures, Processes and Systems, it simply integrates them by giving their “manual “ dynamic, interactive and pervasive properties .
The G-MS platform does not compete and does not replace the software or management systems present in the company or body organization , on the contrary, it is in great need of it as it collects their result “ specific but dumb ”, Transforms it into information, to put it in the Genome where from mute it becomes interactive and pervasive, giving the manager and the person in charge, decision support.
G-MS is the System Process Control Director
Article appeared in the March / April issue of the official magazine
of the Italian Association for Quality Culture AICQ
Industry 4.0 and competitiveness: challenges and proposals for businesses ( entities ) Italian
“ Data is in fact the new gold mine in the business organization . Production, organizational and managerial processes will be increasingly guided by the ability to interpret complex information .Consider data-driven decisions as of equal importance with respect to raw materials, labor and capital it will mark the difference between the organizations able to face the competitive scenario and those that will be inexorably excluded from it . There pervasiveness (capillary diffusion) data is central to the creation of the communication infrastructure between different elements that allow the monitoring, control and therefore the automation of the factory (or of the productive economic system). It is about overcome the concept of connection, developing connectivity instead for the entire production system, made up of personnel, processes and procedures “ .
“Marco TAISCH – Professor of Advanced and Sustainable Manufacturing, Politecnico di Milano – School of Management Manufacturing Group – Scientific Chairman of the World Manufacturing Forum. President of MADE, Competence Center on Industry 4.0 marco.taisch@polimi.it“
Introduction
The expectations and hopes glimpsed from the scientific frontier of the third millennium, better defined Industry 4.0 require, in order to create further progress, the overcoming of the current concepts and organizational methodologies of the Economic Productive Systems. The vision of the organization based on function charts, capillary definition of roles and hierarchies, identification of procedures and management systems to support processes, although exhaustive and full of successes, is still purely “manual “, it no longer holds up to commitments and the technological innovation that modern times are clamoring for.
In particular, it is a question of inserting dynamic and automatic elements into the organizational system, which today is purely “manual” integrate, connect and interact all constituent parts. Furthermore, the aforementioned elements should be pervasive and generate contextualized information with ease.
Not a small challenge.
In the field of “organizational sciences“, what already happened in the 1950s is re-proposed.
At that time it was a question of updating the concept of “machine“ which at that time was exclusively “mechanical “ or at most “electromechanical “, in both situations it was “manual “, that is, to function and produce work, it needed the work of the human being. To describe the new concept of the nascent and innovative “ Computer machine “, Consisting of a manual physical part or “ electromechanical “(Hard and physical), associated with the immaterial “ software “(Light), the new term was coined for the physical part “ Hardware “. The Hardware / Software binomial meant that the machine was driven by an abstract and informatic entity, precisely the “software “ that makes it “automatic “. This type of machine to function and produce work no longer needs the work of man but is self-sufficient.
Shortly thereafter, the assembly lines will become mostly “robotic”.
Today, with the advent of Industry 4.0 technologies, we are in a similar frontier, that is to modernize the concept and paradigm of “Organization“
It should be remembered that currently, the organization of production systems (companies and / or institutions) is completely affected by the manual setting of the pre-digital era, that is, all the elements of the organization are well defined, work perfectly, but to be connected to each other they need an external intervention with manual operations , that is, they are comparable to the classic electromechanical “machine “ of the era preceding the information technology one. Furthermore, all management systems, including i quality management systems ( ISO 9001-2015 ) and the procedures , inherit the same manual setting. Currently only small niches of industrial processes are digitized, they work automatically, but it is a very limited and circumscribed phenomenon.
GIS International at the end of 2017 began a research to innovate the paradigm of how to innovate the main lines of the “organization” of production systems to transform them from manuals into interactive. To bring about the same revolution in the field of organization that happened in the field of machines.
To give a good idea, the following diagram shows the structure of the current organization with also highlighted the inevitable quality control, which can consist either of a spontaneous standard, set up by the management to intrinsically guarantee the safety of the constituent assets. processes and products, and the more specific one based on ISO 9001-2015 which identifies the critical points present in all processes to ensure “Total Quality”. It is emphasized that although the ISO 9001-2015 system is rightly considered very noble, the column of obligatory quality (asset protection) has always been applied in all successful production systems.
GIS International’s research at the end of 2020 was completed with the birth of an IT architecture, Genoma Master Services (G-MS) which, inspired by the functioning of the cell, has developed innovative digital functions capable of transforming the manual lines of the current organization in automatic lines.
The logical architecture of the operating functions of the software platform Genome Master Services (G-MS), it is based on solid technical-scientific assumptions, which harmonize various management problems of the organization of production systems (companies and organizations), currently with “manual” management.
To give the organization of any production system the digital properties desired by the technologies of Industry 4.0 , the platform Genome Master Services (G-MS) , among its IT functions, it applies various innovative proprietary methodologies that introduce dynamic and pervasive digital characteristics without substantial changes to the current manual lines. In this way, as advocated by Industry 4.0, G-MS functions produce real-time interactions and information on what happens in each configured Asset of any organization.
The speed of technical, commercial and managerial progress puts a strain on the slowness with which the current organizational system, however perfect and widespread, produces information that, when interpreted well, generates growth. Unfortunately, the difficulty of producing correct and timely contextualized information is high, times are slow, at the same time as the information becomes known and available, it is already outdated.
DIAGRAM OF CURRENT ORGANIZATIONAL FLOWS IN A
production system
Point 1 of the diagram represents the start of the organizational structure, point 2 represents the assets involved in the production, declined in point 3 with their characteristics. To create the prerequisites for growth (PDCA Deming Cycle), on each asset, the organization carries out checks and controls that highlight “compliance” and “non-compliance “ to be adapted, this is highlighted in point 4.
It should be noted that in point 4 of the organizational process segment thousands of events arise that must be contextualized. This contextualization is currently exclusively “manual”, that is, it must be carried out with human resources (point 5).
The result of the research to contextualize the data produces the emission of information that is manually delivered (point 6) to the top management or the manager of the company who with her decisions leads the system towards continuous improvement, point 7.
As can be seen from the diagram, the problem arises when, after carrying out the checks, the processing of the data that needs to be contextualized and interpretable becomes manual. At this point, the organization, in order to make the necessary information available to top management to make wise decisions, must necessarily deploy a large number of resources.
The ISO Quality Control System suffers from the same problem, data is collected but needs to be contextualized to understand where to act and make the right decisions. Consequently the continuous improvement, noble result of the adoption of the quality system, is obtained with high costs and for many inaccessible.
The challenge taken up by GIS International was to formulate a scientific method applicable, with the information technologies of Industry 4.0 to this “manual organizational system, in order to modernize it and make it transparent to the user.
GIS International has created an architecture that integrates the manual component (in which they reside processes, procedures, rules and people ), with the digital one (capable of introducing into the organization integration, interaction, connectivity and pervasiveness).
The first consequence on the organization that adopts the G-MS platform is represented by the following scheme in which all the parts are connected in an interactive and pervasive fabric.
It is noted that in the G-MS architecture the whole process becomes digital, with interactive and pervasive characteristics.
Consequently, all the data produced by the Quality cycle are contextualized by the G-MS engine which automatically produces reports and detailed information, without wasting great economic energy.
With this architecture the decisions that lead to continuous improvement are precise and at a very acceptable cost.
Continuous As can be seen from the diagram, in the new paradigm it is the completely digital engine of G-MS, which among its other functions collects data and produces reports. After receiving the information in real time, with characteristics of maximum precision and punctuality, the management remains the always onerous task of acting wisely to move towards continuous improvement.
G-MS is the platform that, without any significant modification of the modus operandi of the Organization of the Entity or of the Company, brings the digital modernization of Industry 4.0 .
In fact G-MS is a Process Manager, joins the Staff, Procedures and Management Systems , to give all the actions carried out by these resources on the “Assets “, interactive and pervasive characteristics.
The Managers of the Organization through the native and transparent functions of G-MS they receive all relevant information on control and governance operations in real time.
G-MS creates the connective tissue of intrinsic quality control capable of generating continuous and sustainable progress.
G-MS with its “Digital Characteristics “produces in real time information so vast and pervasive that it adds to the already known definition of “Explicit Knowledge”, that of
“Direct Knowledge in Real Time”.
Purpose and fields of application
The G-MS platform aims to achieve in the management of the organization of production systems of any nature and / or product category, through the application of completely digital innovative information technologies, the total and interactive fusion between the Management Processes and Actions. /check.
Construction of the new map of the organization
Integrate and make interacting all the components of the production organization;
Produce automatic pervasive information at all levels of the organization for process management;
Give to components basics of production systems:
- People;
- Automated
- Procedures;
Innovative features
- Integration
- Interactions
- pervasiveness
Main features
- Architecture based entirely on digital tools:
- The software was developed on a Web platform with “Responsive” technology to adapt to the device that displays it (MacOS / iOS, Windows, Android, on PC, tablet or smartphone) and does not require on-premise infrastructures.
- All information is processed digitally and can be used via mobile devices (tablet, iPad, mobile phone, both iOS and Android).
- The platform works with service logic (Software-as-a-Service – SaaS mode), connecting to a remote infrastructure through internet connectivity (with LAN / WiFi or 3G / LTE networks), it is scalable in line with the growing demand for services and performance.
- Upgrades and downgrades can be carried out from anywhere and at any time
- The methodologies of G-MS they are completely digital;
- AGID and SPID certified
- The IT configuration fully respects the hierarchical lines, procedures and original management systems present in the organization, to which it transparently adds holistic properties;
- User interface
- Absolutely friendly and intuitive
- Configured on PC and Tablet PC
- Keeps the organization ‘s original settings intact and unmodified, including:
- Organizational hierarchical lines;
- Duties and roles of personnel;
- Production process;
- Service processes;
- Procedures;
- Management systems
- of the quality system
- Introduction of automatic IT properties in the asset structure:
- Horizontal interconnection;
- Vertical interconnection;
- Aggregation
- Global integration of the quality control system:
- Makes the PDCA cycle interactive;
- Process automation of the quality systems manual;
- Publication and measurement of the performance and objectives of each asset of the organization:
- Publication of the performance of assets updated in real time;
- Automatic publication of asset reports;
- External access to the structure for:
- Suppliers;
- Customers;
- Public
Objectives:
- Improvements in productivity.
- Lower costs
- Reduction of inefficiencies
- Leadership improvement at all levels;
- greater involvement of staff;
- Control reports and dashboards on all processes;
- Transforming production control from manual to automatic and / or semi-automatic;
- Transform the control on compliance with laws and standards and quality systems from manual to automatic, including: ISO, CEI, UNI, ANSI and others;
- Transforming the operations of existing management systems from manual to automatic and / or semi-automatic
- Transforming the control of asset performance from manual to automatic;
- Transforming the maintenance-revision-updating schedule of the assets from manual to automatic;
- Full compliance with internal and legislative regulations;
- Greater involvement of suppliers;
- Involvement of users (in the case also the public) on products and services;
- Production of contextualized information on every aspect of the system;
- Pervasive production of information;
- Production of Decision Support tools at all levels;
- Native establishment of the process that leads to continuous improvement.
Regulatory References
The rules applied in the methodology are different, the most important are:
- ISO 9001
- Environmental Code (Legislative Decree 3 April 2006, n.152) updated with the changes, most recently introduced by Law 27 December 2019, n. 160;
- The ISO 45001 standard is the reference standard for the internationally recognized Occupational Health and Safety Management System and applicable to all organizations operating in the private and public sectors;
- Legislative Decree n. 81 of 09/04/2008 Consolidated law for safety at work.
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